Terms of sale

Rondorff.com (hereinafter "the Web site") is the property of Stockholm Sports (here after "Stockholm Sports), a limited company, with its head office at 5, Place André Malraux, 75001 Paris, France, registered in the Company Register (RCS) for Paris under number 507870921. Inter-community VAT number FR 19507870921. These general terms of sales apply to all orders through the Web site. These terms are subject to modification and updates; accordingly, the terms applicable to product orders by customers are those applicable on the date of the order on the Web Site.

To be a Customer of the Web site you must be a consumer, of legal age and with full legal capacity or to be authorised by your parents to order on the Web site. The personal information you give to Stockholm Sports when opening your customer account or upon any order you may place must be complete, accurate and up to date. Stockholm Sports would not be responsible for undelivered products should the data prove incorrect. Stockholm Sports reserves the right to cancel any order should the IP address of the customer be located in a country different from the billing and/or delivery address.

The products offered for sale are those featured on the Web site. Stockholm Sports makes every effort to accurately present and describe the products to inform the Customer at best. It is, however, possible that the Web site may contain minor errors, which you recognise and accept. In the event of any non-compliance of the product delivered with its description on the Web Site, Stockholm Sports agrees to remedy such non-compliance by either exchange or pay back (totally or partly) the invoiced product.

The acceptance of orders placed on the Web Site is subject to compliance with the procedure set up by Stockholm Sports. This takes the form of a series of succeeding screen pages indicating the steps to be taken by customers to validate their order. You will have the possibility, before final validation of your order, to verify the order details and the total price, and to correct any possible errors, before confirming it and expressing your acceptance. Every confirmed order applies as a sale contract and an acceptance of all the present stipulations.

Stockholm Sports is entitled to refuse any order made by a customer with whom a dispute exists in connection with the payment of a former order, as well as any order that is not compliant with these general terms of sale. In such cases, Stockholm Sports will inform the customer by e-mail. Unless the customer contacts us to correct the error or the non-compliance with these general terms of sale, we reserve the right not to process the order.

Once you have validated your order, Stockholm Sports will promptly confirm receipt by sending you an e-mail to the address provided to us. In that aim, you formally accept the use of e-mail by Stockholm Sports to confirm the content of your order. This confirmation e-mail will include all of the information provided by you, as well as the accepted price and terms of payment with an indication, as the case may be, of any possible difficulties or reservations in respect of the order. For each product, you will also receive, upon delivery, written confirmation of the price paid and of the shipping fees applicable to you.

Product prices are displayed by default in euros (and in certain local currencies depending on the customer’s delivery country), inclusive of all taxes but excluding shipping fees. The total order amount (including all taxes and shipping costs) is shown at checkout once the shipping address has been entered. Stockholm Sports reserves the right to modify its prices at any time, but products will be invoiced based on the rates in effect at the time the order is placed, subject to availability.

IMPORTANT:

Prices include all taxes and duties. 

To pay your order, you may use one of the payment methods indicated in the checkout according to your country (credit card, debit card, PayPal, Klarna, Apple pay). For credit card payments: the Customer has access to a dedicated space made available by our bank, which ensures the security and recording of the payment order. To this effect, the Customer explicitly authorizes Stockholm Sports to debit its account accordingly to the amount of the ordered products. Data registered and saved by Stockholm Sports act as a proof of order and of all transactions done. Data registered by the payment system act as a proof of the financial transactions.

For payment via Paypal, please follow the instructions online. After the Paypal payment page, you will be redirected to rondorff.com where you need to click on PROCEED TO PAYMENT in order to confirm the transaction. A complete order review page will appear confirming your order.

You have the possibility to pay in 3 installments free of charge with PayPal in several countries, and also with Alma in France, with Klarna in Australia, Ireland, Italy, Portugal, Spain, UK and US. For more information, please refer to the following page PAYPAL FAQ, ALMA FAQ or KLARNA FAQ.

Stockholm Sports will make delivery to the address you give in your order, it being specified that this must be your place of residence.

Our delivery times range from 2 to 5 business days for home delivery.

To ensure the lead times can be met, you should check that you have provided complete and accurate information concerning the delivery address (such as, inter alia, road number, building number, staircase number, access codes, names and/or interphone numbers, etc.). Inaccurate information may result in longer delivery times or re-shipments.

The stated lead times reflect the average processing and delivery time for an order. Stockholm Sports would not be held responsible for a delayed delivery due to external causes.

In case of damaged delivery (already opened, missing product...), the Customer is due to notify the transport service and Stockholm Sports, by any means, and his refusal of the product within 5 days following the delivery.